Shipping policy

DELIVERY AND SHIPPING

The customer agrees to pay the delivery charges indicated at the time of purchase. PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS reserves the right to change the charges as deemed necessary.

Coverage areas of delivery locations are solely determined by PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS. We reserve the right to deny delivery outside of our coverage area. In some cases, due to geographical and logistical limitations, PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS reserves the right to cancel your order.

Actual delivery dates and times may vary depending on external circumstances.

The customer is responsible to inspect the item for any damage and issues upon delivery.

PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS will deliver your purchased item in good order and condition. You should always inspect the items in their condition upon receipt. In an unlikely event that the delivered product is damaged, please contact sales2@donewellplastic.com and our customer support team will work with you to resolve any issue.

All risk of the purchased items shall be passed to you, the customer upon delivery. You are solely responsible for maintaining the quality of the item after delivery and upon receipt of the item.

The customer should ensure someone or an authorized representative is available to receive the delivered items. You may provide additional delivery instructions upon purchase of the product for our consideration. Likewise, any person who accepts our delivery from us at the provided delivery address is presumed to be authorized by the customer (which includes third-party logistics company assigned by customer). If the customer fails to accept the delivery of product indicated in the chosen delivery location or if PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS is unable to deliver the product due to the customer’s failure to provide appropriate instructions, access, and adequate arrangements, the product shall be deemed delivered to the customer and responsibility and care of the product shall be passed to the customer. PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS will not be held liable for any loss, charges, and damages and the customer agrees to release and relieve PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS, its employees, directors, and affiliates from any suite, damages, and liabilities.

In cases of force majeure or situations beyond our control that will hamper our timely delivery, we will attempt to deliver your purchased item as soon as reasonably possible in good order and condition. However, PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS reserves the right to change the delivery time. In the unlikely event that your purchased item cannot be delivered for reasons beyond our control, PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS reserves the right to cancel your order and issue you a credit or refund of the purchased price, and the customer releases and relieves PLASTIC CONSUMER CORPORATION/ DONEWELL PLASTICS, its employees, directors, and affiliates from any suite, damages, and liabilities.